Shipping policy

SHIPPING POLICY

Thank you for shopping with Crowned Truth! Many of our products are made especially for you after your order is placed. Because items are made to order, please allow time for both production and shipping.

PRODUCTION & PROCESSING

Most Crowned Truth products are produced on demand through our trusted production partners. Production times vary depending on the product, production location, order volume, and time of year.

During holidays, launches, promotions, or other high-volume periods, production may take longer than usual.

Once your order has been produced and is ready to ship, you will receive shipping confirmation when tracking information is available.

ESTIMATED DELIVERY

Shipping and delivery times vary based on the product, destination, shipping method, carrier, and production partner.

Any delivery dates or timeframes shown at checkout or provided by a shipping carrier are estimates and are not guaranteed by Crowned Truth.

Please remember that production time is separate from shipping/transit time.

TRACKING YOUR ORDER

When tracking is available, you will receive a shipping confirmation email containing your tracking information.

Please allow time for the carrier's tracking system to update after a shipping label has been created.

MULTIPLE PACKAGES

If your order contains multiple products, your items may be produced by different production partners or facilities. As a result, your order may arrive in more than one package and at different times.

Don't worry if everything doesn't arrive together—additional items from your order may still be on the way.

SHIPPING ADDRESSES

Please carefully review your shipping address before completing your order.

Customers are responsible for providing a complete and accurate delivery address. If you notice an error after placing your order, contact us at shop@crownedtruth.com immediately.

Because orders may enter production quickly, we cannot guarantee that an address can be changed after an order has been submitted.

Additional shipping or replacement costs resulting from an incorrect or incomplete address may be the customer's responsibility.

DELAYS

Once a package has been transferred to the shipping carrier, circumstances outside Crowned Truth's control—including carrier delays, weather, holidays, customs, or other disruptions—may affect delivery.

If your package appears to be significantly delayed or lost, please contact us and we'll be happy to help investigate.

INTERNATIONAL ORDERS

International shipping availability may vary by product and destination.

International customers may be responsible for customs duties, import taxes, fees, or other charges imposed by their country. These charges are not included in the product or shipping price unless specifically stated otherwise and are the responsibility of the customer.

Customs processing may also affect delivery times.

DAMAGED, DEFECTIVE OR INCORRECT ORDERS

If something isn't right with your order, please don't send it back without contacting us first.

Contact shop@crownedtruth.com with your order number, a description of the issue, and clear photos when applicable. We'll review the situation and help determine the appropriate resolution.

Please see our Refund & Return Policy for additional information.

QUESTIONS ABOUT YOUR ORDER?

We're happy to help. Contact us at shop@crownedtruth.com or visit our Contact + Help page.

Thank you for supporting Crowned Truth and our mission.

It's All About Jesus.